Privacy Policy

SolidNote Studio (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, enroll in courses, or contact us.

Information we collect

• Account and contact data: name, email, phone (if provided), and password hash.
• Transactional data: course purchases, access logs, and support communications.
• Usage data: device type, browser, pages viewed, and interactions with course content. This is aggregated and not used to profile individuals.
• Cookies and local storage: preferences (theme), session state, cart and favorites. These are essential for site functionality.

How we use information

• Provide and improve courses, templates, and support.
• Process transactions and send service emails (receipts, enrollment, updates).
• Maintain site security, prevent abuse, and troubleshoot issues.
• Comply with legal obligations and enforce our Terms.

Legal bases

Where applicable, we rely on contract performance (to deliver your course), legitimate interests (to keep services secure and useful), and consent (for optional communications).

Sharing

We do not sell personal information. We share data only with trusted service providers who help us operate the site (payment processing, email delivery) under contractual confidentiality and security obligations.

Data retention

We retain account and transaction records as required for tax, accounting, and support. You may request deletion of your account; we will retain only what law requires.

Your choices

• Access, update, or delete your account data by contacting us.
• Opt out of non-essential emails via unsubscribe links.
• Use built-in controls to manage cookies and theme preferences.

Security

We use administrative, technical, and physical safeguards proportional to the sensitivity of the data we handle. No method of transmission or storage is 100% secure.

Children

Our services are not directed to individuals under the age of 13, and we do not knowingly collect data from them.

International transfers

Information may be processed in the United States and other countries with appropriate safeguards consistent with applicable law.

Changes

We may update this policy to reflect changes in our practices. We will post the updated date at the top of this page.

Contact

For questions or requests, email [email protected] or call +1 (415) 800-3762. You can also use the form on our Contact page.

By using our site, you agree to this Privacy Policy and our Terms of Service.